• Terms & Conditions

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    PURCHASE ORDERS

    Distributor shall request a purchase of products with a written purchase order for such products. Such purchase order must have a unit price for each part number requested and such unit price shall be consistent with the distributor’s pricing provided by Dunno International, Inc.

     

    DROP SHIP ORDERS

    A service charge will be applied to all drop ship orders, please contact us for more information. All orders must be faxed or electronically transmitted to ensure quantity, part number, billing and shipment address accuracy.

     

    PAST DUE ACCOUNTS

    A SERVICE CHARGE of the MAXIMUM PERMITTED BY LAW can be applied to past due accounts. Any charges incurred in the collection of the past due accounts will be borne by the buyer, including court cost and attorney fees. CREDITS to past due accounts will be denied until the account is brought current. NOTE: prices are subject to change WITHOUT notice.

    FREIGHT POLICY

    Damaged goods in Transit should be filed promptly and directly with the carrier. Upon request, we will supply you with all shipping data necessary to file a claim. SHORTAGE CLAIMS must be reported to Dunno International, Inc. within 10 days receipt of merchandise.

     

    RETURNS

    No returns will be accepted without prior approval of Dunno International, Inc. Customer must provide the defective part numbers, quantity of defective products and reason for return. All accepted returns will be assigned an RMA (Return Merchandise Authorization) number that must be displayed in a noticeable location on all packages returned. All returns must be freight prepaid and credit issued at last-purchased price, providing the account is current.

     

    ALLEGED DEFECTIVE

    Within the limited warranty period, will also require an RMA number for return; this needs to be displayed in a noticeable location on the package returned. Please allow 30 days from receipt of goods to inspect, process, replace, credit or return. All returns need to be freight prepaid. Returns without an RMA number may delay the process and/or possibly returned to sender.

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